Privacy & Policy

Welcome to WMS Education Malaysia. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us for education consultation services.

Information We Collect

We may collect personal information that you provide to us directly, including your name, phone number, email address, nationality, academic background, preferred course or university, and any documents or details you share with us for consultation or application support.

We may also collect limited technical information automatically when you use our website, such as your IP address, browser type, device information, and pages visited.

How We Use Your Information

We use your information to respond to your inquiries, provide education consultation, guide you through application-related processes, communicate with you about universities or study options, and improve our website and services.

We may also use your information to share relevant updates, service information, or important notices related to your inquiry or application.

How We Share Your Information

We do not sell your personal information. We may share your information only when necessary with universities, colleges, visa-related service providers, accommodation support providers, government authorities, or other third parties involved in the consultation or application process.

We may also disclose information if required by law, regulation, legal process, or to protect our legal rights.

Data Accuracy

You are responsible for ensuring that the information and documents you provide to us are accurate, complete, and up to date. We are not responsible for issues arising from incorrect, incomplete, or outdated information submitted by you.

Data Storage and Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration. However, no website, email transmission, or online storage system can be guaranteed to be completely secure.

Retention of Information

We may keep your personal information for as long as necessary to respond to your inquiry, support your application process, comply with legal obligations, resolve disputes, and maintain business records.

Cookies and Website Usage

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and understand how visitors use the site. You may choose to disable cookies through your browser settings, although some website functions may be affected.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies separately.

Children’s Privacy

Our services are generally intended for students and applicants, but we do not knowingly collect personal information from children without appropriate consent where required. If we become aware that such information has been collected improperly, we will take reasonable steps to remove it.

Your Rights

Depending on applicable law, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, or request deletion of your information where appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Any updated version will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact WMS Education Malaysia through the contact details provided on our website.